Contact Stair Pong Editorial Team — Fact Corrections and Editorial Feedback
Fact corrections are the single most valuable email I receive. If you spot an outdated number, a broken link, or a claim that no longer matches the in-game interface, write in — acknowledgement is returned within 24 hours and verified corrections are published the same week.
How fact corrections are handled (24-hour SLA)
Submit the specific claim you believe to be incorrect with a link to the page and section. Include any supporting source — a screenshot from the game, a provider statement, a regulator's published licensing page. Corrections backed by a verifiable source are typically published within 72 hours; the page's dateModified Schema.org field is updated to reflect the change.
Corrections without supporting evidence are still reviewed but may take longer if I need to independently verify the claim. Anonymous tips are welcome; authorship attribution of the correction is optional.
Editorial feedback and collaboration requests
Feedback on clarity, additional topics to cover, or requests for specific calculators are welcomed. I read every email but response times vary — expect 5 to 10 business days for non-urgent feedback.
Guest-post pitches, link-exchange requests, and paid-placement offers are not accepted and will not receive a reply. This policy is in place to preserve editorial independence — please do not interpret the absence of a response as openness to renegotiation.
Responsible-gambling concerns
Any concern related to problem gambling — yours, someone you know, or content on this site that you believe encourages risk — is handled as priority. Please include enough detail that the concern can be addressed concretely.
If you are in crisis with gambling, please do not wait for my reply. Contact BeGambleAware on 0808 8020 133 (UK, free, 24/7) or your local equivalent. Help is immediately available.
What I don't respond to
- SEO backlink exchanges or guest-post offers.
- Requests to promote operators outside the current partner arrangement.
- Requests to remove accurate, sourced information that an operator or provider finds commercially inconvenient.
- Marketing pitches for unrelated products or services.
Postal / address
No physical address is published because this site has no physical office or inventory. If regulatory disclosure of a physical address becomes necessary (e.g. for UK Advertising Standards Authority compliance), it will be added to this page.
Identity of the operator
stair-pong.com is operated by Stair Pong Editorial Team from London, United Kingdom. Author background, credentials, and editorial methodology are documented on the About page.
How feedback improves Stair Pong coverage
Stair Pong messages are most useful when they describe the exact colour, booster, bonus term, or payment detail involved. A reader may notice that Lightning Round wording needs more context, a casino changes crypto deposit rules, a wagering contribution rate no longer fits, or a mobile screenshot looks outdated. Including the page URL, operator, device, and evidence gives the team a focused path to verify the report. That kind of message is especially helpful because Stair Pong combines in-game boosters with casino-level promotions, and those layers should not be confused.
The optimistic value of contact is that small reader notes can make the next session easier to plan. A question about White or Orange sessions can become a better low-volatility example. A report about Green or Blue risk can improve the warning around larger multipliers. A correction about promo terms can stop a bonus from looking cleaner than it is. The site cannot resolve account disputes, but it can update published guidance. Clear feedback helps keep Stair Pong coverage practical, careful, and more useful for readers who want to prepare before they play.